Communicating With USMLE
- General
- Application and Registration
- Scheduling and Test Center Questions
- Test Administration Problems
- Step 3 & Medical Licensure
General Inquiries
Complete information about the USMLE is available at this website. General inquiries regarding the USMLE or inquiries for the USMLE Secretariat may be directed to the NBME or the USMLE Secretariat:
USMLE Secretariat
3750 Market Street
Philadelphia, PA 19104-3190
Telephone: (215) 590-9700
NBME
Examinee Support Services
3750 Market Street
Philadelphia, PA 19104-3190
Telephone: (215) 590 - 9700
Fax: (215) 590 - 9457
You may also fill out our contact form
For Information on Application Materials, Registration, Scheduling, Score Reporting and Transcripts:
Step 1, Step 2 CK, or Step 2 CS (Students / Graduates of Medical Schools in the US or Canada): Visit the NBME website
Step 1, Step 2 CK, or Step 2 CS (Students / Graduates of Medical Schools outside the US or Canada): Visit the ECFMG website
Step 3, Completion of All Steps: Visit the FSMB website
See also:
Application and Registration Inquiries
You must contact the appropriate registration entity for the following:
- information on how to apply for the USMLE,
- application materials,
- information on the status of your application or Scheduling Permit
Registration Entities
| Examination | Type of Applicant | Entity's Contact Information |
|---|---|---|
| Step 1, Step 2 CK, Step 2 CS | Students and graduates of medical school programs in the United States and Canada accredited by the Liaison Committee on Medical Education or students and graduates of medical schools in the United States accredited by the American Osteopathic Association | NBME Examinee Support Services 3750 Market Street Philadelphia, PA 19104-3190 Website: http://www.nbme.org Telephone: (215) 590 - 9700 Fax: (215) 590 - 9457 E-mail: webmail@nbme.org |
| Step 1, Step 2 CK, Step 2 CS | Students and graduates of medical schools outside the United States and Canada | ECFMG 3624 Market Street Philadelphia, PA 19104-2685 Website: http://www.ecfmg.org Telephone: (215) 386-5900 Fax: (215) 386-9196 E-mail: info@ecfmg.org |
| Step 3 | All medical school graduates who have passed Step 1 and Step 2 (CK and CS) | FSMB Assessment Services 400 Fuller Wiser Road, Suite 300 Euless, TX 76039-3856 Website: http://www.fsmb.org Telephone: (817) 868-4041 Fax: (817) 868-4098 E-mail: usmle@fsmb.org or Medical licensing authority www.fsmb.org/usmle_eliinitial.html |
You may also fill out our contact form. The appropriate entity will receive your request.
Scheduling and Test Center Questions
For Steps 1, 2 CK, and 3, your Scheduling Permit includes instructions on how to contact Prometric to schedule your appointment to test. Inquiries about your appointment, such as a request to reschedule an appointment within your eligibility period, must be directed to Prometric. For current information on the locations of Prometric Test Centers, visit the Prometric website.
Use the Prometric Test Center Locator for up-to-date information on the locations of Prometric Test Centers.
To schedule an appointment for Step 2 CS, follow the instructions provided on your Scheduling Permit. For test center availability and to schedule or reschedule an appointment, access Step 2 CS Calendar and Scheduling through the website of your registration entity.
If you receive a Scheduling Permit but experience a problem that Prometric or CS scheduling staff are unable to resolve in scheduling your appointment, you may contact your registration entity.
Test Administration Problems (or Inquiries)
Important Note: Written notification of problems experienced during administration must be received by NBME Test Administration within three weeks of your testing date for Step 2 CS and within 45 days of your testing date for Steps 1, 2 CK, and 3. If notification is not received within the above time frames, it may not be possible for your concerns to be investigated.
If you experience a problem during the administration of the examination that test center staff were unable to resolve to your satisfaction, you may forward a written description of your experience to the NBME (attention: Test Administration), by mail, our contact form, or fax. Your correspondence should also include your name, your USMLE ID number, the examination name (Step 1, 2 CK, 2 CS, or 3), date of administration, test center location, and a detailed description of the difficulty experienced. Please allow 10 to 15 business days for your report to be thoroughly investigated and evaluated. You will receive written notification of the results of the investigation. If you have questions, you may call (215) 590-9700.
Attention: Test Administration
National Board of Medical Examiners
3750 Market Street,
Philadelphia , PA 19104-3102 USA
E-mail: testadmin@nbme.org
FAX: (215) 590-9457
Step 3 and Medical Licensure Inquiries
Inquiries for Step 3 applications and general questions on medical licensure may be directed to the FSMB. Specific inquiries regarding licensure may be directed to the individual medical licensing authorities. Please visit www.fsmb.org/usmle_eliinitial.html.
